Many business people believe that
they should consider engaging a collections firm only after giving
the customer every opportunity to pay the debt. Unfortunately,
this approach will almost always lead to increased write-offs and
lost profits. A timely and well-planned collection effort
will increase your profit. Here are a few common warning
signs.
- The customer ignores
or does not respond to your first invoice.
- The customer does not
tender payment within terms.
- The customer complains
about the product or service without merit.
- The customer refuses
to accept responsibility for the debt.
- The customer moves
without providing forwarding information.
- The customer
fails to keep in contact or is repeatedly unavailable for your
calls.
If your customer is exhibiting one or
more of the warning signs discussed above, then it's time to
consider placing the account with Trowbridge &
Trowbridge. We will work with you to develop a plan that is
uniquely tailored to meet the needs of your business. Then
we will implement this plan in the aggressive and professional
manner necessary to achieve the optimal results for your business.
Click here to learn
more.